Self Service Portal
Self-service analytics and reporting powered by Project Lantern
Self Service Analytics
Welcome to the Self Service Portal. This platform provides comprehensive self-service analytics and insights across multiple subject matter areas, enabling data-driven decision making and improved business outcomes.
🎯 Project Status
Current Phase: Requirements Gathering & Development
Platform: Omni Analytics (Project Lantern)
Delivery Approach: Phased rollout by subject matter area
📋 Quick Links
Track progress on tasks across different topics and view role responsibilities.
Lantern Requirements
All self-service modules within Project Lantern will deliver consistent capabilities aligned with the following core requirements:
📊 Core Capabilities
Real-Time Dashboards
Interactive visualisations with drill-down capabilities and real-time data updates from all relevant data sources, noting that we have very little data in real time.
AI-Powered Insights
Natural language processing for trend detection, automated insight generation, and intelligent data analysis.
Self-Service Filtering
User-driven exploration with dynamic filtering by time period, dimensions, segments, and custom criteria.
Smart Alerts
Configurable alerts for metric changes, threshold breaches, and critical events requiring immediate attention.
Mobile Optimised
Responsive design enabling access to analytics on any device, anywhere, anytime.
💡 Key Features (Lantern Integration)
- Omni Analytics Platform: Built on the Lantern Omni platform for unified analytics experience
- Databricks Integration: Direct connection to iD Mobile data lakehouse for real-time data access
- Natural Language Queries: Ask questions in plain English using AI-powered query generation
- Custom Metrics: Create and save your own KPIs and calculated fields
- Collaborative Analytics: Share insights and dashboards with team members
Subject Matter Areas
The Self Service Portal is organised by subject matter areas, each providing specialised analytics and insights for specific business functions.
Development Roadmap
The Self Service Portal is being developed as part of the broader Project Lantern initiative. Key milestones include:
Phase 1: Design
Requirements gathering, user research, data mapping, and interface design with stakeholder input.
Phase 2: Development
Build core analytics engine, integrate data sources, develop dashboards and reporting functionality.
Phase 3: Testing
User acceptance testing, performance optimisation, security validation, and feedback incorporation.
Phase 4: Launch
Production deployment, user training, documentation, and ongoing support setup.
Get Involved
We're actively seeking input from stakeholders to ensure the Self Service Portal meets your needs. If you'd like to:
- Provide input on requirements and features
- Participate in user testing
- Receive updates on development progress
- Request early access when available
Please contact the Data & AI team through your usual channels or via the Analytics & AI Platform support.